Refund policy

REFUNDS POLICY

We will notify you once we have received and inspected your return, and let you know if the refund has been approved. If approved, you will be automatically refunded on your original payment method within 14 days of us receiving the returned item, in line with the Consumer Contracts Regulations 2013. Please note it can take some additional time for your bank or card provider to process and display the refund.

If more than 14 days have passed since we confirmed your refund, please contact us at support@outveil.co.uk.

CONTACT US

If you have any questions about this policy, please contact us at support@outveil.co.uk or by post at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.